CAPTAIN’S CONTROL OF VESSEL
During Hire, the Vessel will remain under complete control of the captain and/ or crew. If for Weather, Tidal or other reasons, the captain considers it necessary to vary the Scheduled trip; his orders will be accepted by the Hirer. Should the Hirer have any cause for complaint, he/she must notify the captain before termination of the hire. Complaints not notified will not be accepted after the function.
LIABILITY OF THE OWNERS
The owners will not be liable for any Accident, Injury, Loss, Damage or Delay to person embarked, or their possession howsoever caused or during embarkation or disembarkation whether this be by negligence of their employees or otherwise.
DAMAGE AND LOSS
Hirers are liable for any Loss and Damage to the vessel’s equipment or fixture and fittings any damage caused by them or persons in their party. Before embarkation of vessel the Organiser is invited to inspect the vessel.
Reserve the right to substitute another Vessel and, if necessary, for reasons beyond their control, to cancel the said party, but will not be liable for any expenses incurred by the hirers caused by such substitution or cancellation.
We will endeavour to allow 1 hours set up time before a function for organizers to set up and decorate, however this cannot always be guaranteed. Any clients requiring extra set up time are requested to book additional hours hire time. Any additional time booked will be charged at the normal hourly rate. Passengers permitted on board during the set-up time is restricted to 5 people actually helping to set up. Any other passengers may be asked to disembark until the boat is ready for boarding. River boat charters reserves the right to conduct viewings, take deliveries, clean and set up the vessel during this time.
The vessel will be ready for boarding 15 minutes before the requested embarkation time and passengers will not be permitted to board before this time, regardless of the weather conditions. Organizers are requested to pass this information to their party to ensure they arrive at the correct time. The vessel will leave the pier at the requested time and anyone not on board will be left behind. River boat charters will not be responsible for late passengers missing the function.
The boat will arrive at the chosen disembarkation pier 15 minutes before the end of the function which is when the bars will close. Passengers will then have 15 minutes to finish their drinks and disembark. All passengers must be disembarked by the end of the function. Passengers delaying the end of the function will incur additional hourly charges at the appropriate rate and these will be billed to the organizer.
Reception drinks by the glass/plastic will be out on a table and handed to passengers by a member of bar staff when boarding.
Unfortunately, clients are not permitted to bring any of their own beverages on board, but can purchase bottles of champagne, sparkling wine, red, white and rose wine prior to the function. We do have special discounts for 10 or more bottles if booked in advance, please ask one of our sales team for more information and prices.
All drinks from the bar are served in plastic glasses regardless of type or quantity of drink purchased. Soft drinks, spirits and mixers, half pint of lager and wine are served in half pint plastic tumblers. Pints of lager are served in plastic pint glasses. Champagne and sparkling wine are served in plastic flutes.
BAR / BAR STAFF
The hire of the vessel includes the cost of the bar staff. Alcohol will not be served whilst alongside a pier and if you arrange for the boat to remain at a pier for any length of time during a function then the bars will be closed.
CHALLENGE 21 POLICY
Riverboat Charters operates a challenge 21 policy. So, if you are lucky enough to look under 21 and would like to purchase alcohol, please bring valid identification with you. Failure to provide valid ID will result in no alcohol to be purchased. We only accept the following forms of ID: – International passport – UK photograph driving licence
No booking can be confirmed until a completed and signed copy of the Booking Form indicating acceptance of these Terms and Conditions has been received and accepted by the Company. All bookings, with agreed prices, will be confirmed to the Organizer by the Company in writing. Any person named on the Booking Form as Organizer shall be considered the Hirer and shall be bound by these Terms and Conditions and shall be liable for all charges made by the company. Where two or more persons are named they shall each be considered the Hirer and shall be jointly and severally liable under these conditions. Hirers must be over the age of 21 to hire any of our vessels, proof may be required and subject to River boat Charters discretion.
A Non-Returnable Deposit is payable on Booking.
No cancellation will be accepted within 21 days prior to your function. If you do wish to cancel your function within the 21 day period you are still liable to pay the full amount from your invoice.
We require payment to terms. Payment must be made on time, in full, and without any deduction, set off or counterclaim. In the event that an account is outstanding, we will refer the matter to our debt collection agent, which will incur costs. Any costs incurred to collect the debt will be added to the debt, plus VAT at the prevailing rate. You agree that you will be legally liable to pay us that surcharge, and that payment of the same can be enforced against you in court.
The booking deposit is non-refundable.
UNDER 21 YEARS OF AGE PARTIES
Security staff will be required. All 21 and under events can be booked on a Monday-Wednesday evening only. For bookings of 16 years or younger, the party must finish before 10pm.
All invoices are payable in full 21 days before the function. Any additional charges incurred during the function must be settled at the end of the function by card or cash. Cheques are not accepted at this time. In the event of any accounts not being settled by the end of the function London Party Boats LTD will invoice for the amount outstanding plus a 10% administration charge.
We regret the following are not permitted on board under any circumstances: Party poppers, Silly string, Confetti or table confetti. Dry ice or Bubble machines.